Amazon (NASDAQ:AMZN) has summoned a large group of engineers to a meeting on Tuesday to investigate a series of service disruptions tied to artificial intelligence, the Financial Times reported.
According to a briefing document for the meeting reviewed by the FT, the company has observed a “trend of incidents” in recent months, characterized by a “high blast radius” and “Gen-AI assisted changes,” among other factors.
The document also highlighted “novel GenAI usage for which best practices and safeguards are not yet fully established” as one of the elements contributing to the incidents.
Earlier this month, Amazon’s website and shopping application experienced an outage lasting nearly six hours. The company attributed the disruption to an incorrect “software code deployment,” which prevented customers from completing purchases and from accessing features such as account information and product pricing.
Amazon Web Services has also faced at least two incidents connected to the use of AI-powered coding assistants, tools that the company has increasingly been deploying for its engineering teams.